Highly professional, knowledgeable, capable, prompt, ethical, courteous and willing to go the extra mile for their clients - Donna and Phil Gilles are all these things and more. We had the happy experience of working with them on both the purchase and sale of a home and were highly impressed.
When we bought our Bokeelia home, Donna and Phil were a tremendous help during contract negotiations. When we reached an agreement, they followed-through on details and provided guidance on procuring insurance, utility connections, service providers and even where to eat, shop and play on Pine Island.
When we became sellers, Phil and Donna's knowledge of local market conditions were key to arriving at an appropriate listing price and timing price adjustments in a difficult market. They provided comprehensive updates on buyer interest, promptly advised when offers were received and helped us maximize the price we obtained. After going under contract, they were there to assist with the set up of escrow, home inspections, and completion of pre-closing requirements. And, when the worst occurred and our home was damaged mere days before transfer, Phil and Donna pulled off nothing short of a miracle. With us out of town, they alerted contractors, got needed repairs underway, kept us apprised of progress, and followed through with everyone to save our deal and close on time. Donna and Phil have our highest recommendation. You won't find better real estate professionals anywhere!